Privacy Policy

Last Updated: October 31, 2026

At Telavora, we respect your privacy and are committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://telavora.com, place an order, or contact our customer service team.

1. Information We Collect

Depending on how you interact with our website, we may collect:

• Contact information, including your name, email address, phone number, and billing and shipping addresses.

• Order information, including purchased products, sizes, colors, transaction details, and order history.

• Payment-related information processed by authorized payment providers.

• Customer account information, where applicable.

• Customer service communications, feedback, and return requests.

• Technical information, including IP address, browser type, device information, and website interactions, where collected.

2. How We Use Your Information

We may use personal information to:

• Process payments and fulfill orders.

• Arrange shipping and delivery.

• Handle returns, refunds, and exchanges.

• Respond to customer inquiries.

• Send order confirmations and transaction updates.

• Maintain and improve our website and services.

• Detect and prevent fraud.

• Comply with applicable legal obligations.

• Send marketing communications where permitted by law and subject to your preferences.

3. Payment Processing

Payments are processed through the payment methods available at checkout.

Authorized payment service providers may collect and process payment information to complete transactions, prevent fraud, and meet applicable legal requirements.

Payment processing is subject to the relevant provider's terms and privacy practices.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, analyze website performance, and provide advertising services where enabled.

Where required by applicable law, we provide appropriate notices and privacy choices.

You may manage certain cookies through browser settings and any privacy controls available on our website.

5. Sharing Personal Information

We may share personal information with service providers when reasonably necessary to operate our business, including:

• Ecommerce platform and hosting providers.

• Payment processors.

• Shipping and fulfillment partners.

• Customer support providers.

• Analytics and marketing providers, where used.

• Security and fraud prevention providers.

• Legal authorities when required by applicable law.

We do not sell personal information for monetary compensation.

Certain advertising-related disclosures may qualify as a sale or sharing under applicable privacy laws. Where required, we provide relevant opt-out mechanisms.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, and comply with applicable legal obligations.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request deletion of certain personal information.

• Obtain a copy of eligible personal information.

• Opt out of certain targeted advertising or data-sharing activities.

• Withdraw consent where applicable.

To submit a privacy request, contact hello@telavora.com.

We may request information necessary to verify your identity before processing certain requests.

9. Marketing Communications

You may unsubscribe from promotional emails using the unsubscribe link provided in the message, where available.

Necessary transactional communications may continue.

10. Children's Privacy

Our website is intended for general retail customers.

We do not knowingly collect personal information from children in violation of applicable law.

11. Third-Party Websites

Our website may contain links to independent third-party websites.

We are not responsible for their independent privacy practices and encourage visitors to review their policies.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business operations or applicable legal requirements.

Updates will be published on this page with a revised effective date.

13. Contact Information

Telavora
Email: hello@telavora.com
Phone: +1 (940) 798-0525
Business Address: 1552 Bluff View Dr, Hutchins, TX 75141, United States
Website: https://telavora.com